No response to my consultation request

I have sent a consultation request a week ago today and after 72 hours i sent another one. There is still no response and i cant find anywhere else to sent a email asking for help other than here. Sorry this has nothing to do with Education questions but i just cant seem to get a response to my consultation request.

Hi @java

I’m sorry to hear that! It is a busy time of year and we are receiving a ton of consultation requests. I’ll fetch yours myself - could you message me your email address or email me at d.parsons@crimsoneducation.org?

Cheers!